Discover the ease and necessity of Performance for brokers.
Performance Benefits for Freight Brokers
Carrier Sales — Know Before You Book
With scorecards and performance data on your entire network, you can cover loads with the confidence that your customers will get the right service for the right price. Performance Intelligence provides you with verified performance and utilization KPIs that help you manage your book of business with service data.
Account Managers — Match Carriers to Customer Requirements
Every customer has unique requirements for service, reliability, equipment, costs and more. Performance Intelligence provides critical service data so you can manage your freight according to your own requirements.
Shipper Sales — Differentiate Your Customer Service
Every shipper gets the same broker pitch hundreds of times a week. Compare your service against industry benchmarks, so you can show customers where you’re objectively strong and optimize for stronger carrier service where you’re weak.
Operations — Track Margin Erosion and Bounce Costs
Unpredictable service erodes broker margins. The insights within Performance Intelligence allow you to track the frequency of carrier bounces across your network, as well as the impact of service failures on your bottom line.
Performance Intelligence Features
Dynamic Customer and Carrier Scorecards
Performance Intelligence is built on dynamic, shareable scorecards. Get out-of-the-box scorecards — a performance pivot table on steroids — to slice your network service data and industry benchmarks by lane, consignee, facility, region, carrier, equipment type and more.
Service Index — Logistics Performance Benchmarks
We offer verified performance benchmarks for logistics. Our industry benchmarks are built exclusively on the audited transaction and shipment data within the Triumph Network — more than $60 billion in freight spend and growing — to give you the ability to pinpoint your service strengths relative to the market.
Purpose-Built Logistics Analytics
Triumph Intelligence offers brokers an embedded BI tool, accessible to as many users as you like, built specifically with freight brokers in mind. You can access pre-built dashboards ready to deliver insights on Day 1.
Performance API
Performance data needs to be portable. Our API allows freight brokers to access performance benchmarks, service KPIs and carrier data in their systems of record and at the point of booking.
