"I find ISO’s user interface really easy to use; all the information is in one place, and we have the opportunity to challenge exceptions that come through that we don’t agree with. I pretty much love everything about ISO!"
Nicole Beer
Avoid customer penalties by mapping all customer SLAs and associated penalty amounts within the ISO platform to proactively surface penalty exposure months before invoices arrive.
ISO identifies where you’re being unjustly penalized for customer-driven mistakes.
The Document Capture feature gives you the ability to require carriers to submit documents with certain exception types – providing tangible proof to dispute unjust deductions. You can then download the timeline and supporting documents in one PDF.
Connecting the orders you’re getting invoiced on to shipments in your TMS used to take hours. In ISO, you can search in bulk and resolve unjust fines in seconds.
Need carrier input to find the root cause? Trigger the ISO exception workflow on any shipment even after you’ve discovered you’re getting fined.
"I find ISO’s user interface really easy to use; all the information is in one place, and we have the opportunity to challenge exceptions that come through that we don’t agree with. I pretty much love everything about ISO!"
Nicole Beer